Melissa Harris and staff do amazing work for the residents at Village at Valley View. My grandmother has been there for almost a year and it was very hard for my parents to make the decision. Melissa Harris was so kind to my parents through the transition. There was an adjustment period but I have seen my grandmother thrive and make new friends. Especially during this Covid-19 time the staff works extra hard supporting the residents with extra love since families can only do window visits. I hope soon the virus will get under wraps and I can come visit and give my Grandma the biggest hug. My grandmother means so much to me and I feel lucky to know she is in such great hands. It takes a Village and Village at Valley View does an amazing job.

After considering nearly 15 different memory care facilities in Medford and Ashland, Liz was among the first to settle at the Village some two years ago. The facility itself is without equal: clean, bright, airy. The outdoors is nicely landscaped with ample walkways and seating areas for resting or visiting. The management & senior staff are well qualified and caring. While their chief focus is managing residents care and staffing, we were impressed by the emphasis given on including family awareness and development: introducing outside community resources and information sharing among families within the community. Caretaker and med tech staffing has improved greatly over the past two years. We gained great admiration for their tireless efforts to care for residents at a difficult time of life. We would like to express our gratitude to the owners, management and care staff for the care extended to Liz and her family.
Steve & Sandra Medaris

Dear Village at Valley View staff,
I can't help but reflect on Patty's life since her passing. During the past two years at Village at Valley View, Patty received more consistent attention, kindness, and love than at any other time in her adult life.

I am grateful to all of you for filling her days with comfort and joy and friendship along with the feeling of security that you have created in the "village". Your commitment to your work has been invaluable to Patty and me.
Thank you for making Patty feel special.

With kindest regards,
Sarah

We couldn't be more pleased with the care mother is getting at Valley View. They have the kindest and most compassionate staff across the board. They are organized and keep the place very clean. The food is excellent. Mother enjoys the activities and social interactions. Her quality of life is much improved.
Paul Johnson

"Village at Valley View is really a great place to work. Concerns are addressed quickly. Donna (Administrator) and Crystal (HR) are extremely understanding, caring, flexible and real.

They've done a great job with changing the dynamic of the staff. Bi-weekly meetings and prizes for staff who go above and beyond.

PTO builds quickly.

They do offer benefits through the management company but not something I have utilized due to cost."
Med Tech/ Caregiver


"Our mother was among the first residents to move into the Village at Valley view. We are impressed with the quality, caring staff that provide individualized attention to all the residents. The facility is well appointed and the homemade meals are crafted with great attention to dietary guidelines. Our mother is safe, supported and happy. Thank you to all the great staff and compassionate caregivers.”
Sincerely, The Shaws

“Village at Valley View is like home. Everyone is welcoming and wonderful. The love and compassion never stops. I feel fortunate to be a part of Village at Valley View.”
Gwyn

“I just wanted to say how thrilled I was to hear that one of the enhanced rooms is being rented by a couple. This is exactly what I had hoped for when you built this into your floor plans. You are the only ones who have done this, and I am so pleased at this outcome. You have made this available for people who otherwise would not have this option.”
Ellen Waldman, Senior Options, LLC

“I trust the care my stepmother is receiving at the Village. I have experienced a gentle and genuine care for the residences from the caregivers, medical staff, social director, and management. Grateful for the staff's openness and respect for our family's input on care, I have felt at ease in communicating/advocating for my stepmother.  The staff is committed to the vision of high quality memory care for individuals and fostering a meaningful community.”
Cynthia Maclaren