Village at Valley View SymbolVILLAGE NEWS

True North Living

Village at Valley View care center Ashland Oregon

Evacuation Brings Out the Strength Around Us by Ashland Tidings

“The greatness of a community is most accurately measured by the compassionate actions of its members.”

— Coretta Scott King

Through so much recent grief due to the fires, our communities are still pulling together to help.

Here are some of the positive actions that occurred in these communities when the fires erupted. At the north end of Ashland, the Village at Valley View, a memory care community, (villagevalleyview.com; 541-482-0888), was given the use of passenger vans from TC Chevrolet. They moved their residents to Pear Valley Senior Living’s memory care in Central Point, (compass-living.com/senior-living/or/central-point/pear-valley; 541-727-6245).

Click here to continue reading this article.



A Huge Thank You to Alan Deboer at T.C. Chevrolet

We are so thankful to Alan Deboer at T.C. Chevrolet in Ashland, Oregon for helping us evacuate yesterday (September 8, 2020) If you'd like to learn more please CLICK HERE TO VIEW THE ARTICLE ON KOBI5 NEWS  



Covid-19 Update

Our Commitment

We want to take a moment to thank our team members from the bottom of our hearts for their selfless dedication to our residents, families, and one another. Now, more than ever, we need to show each other grace and kindness as we all embrace our values – guided by goodness, loyalty, faith, and fun. This difficult time has tested our resilience, creativity, and commitment to our mission. Our teams have risen to meet each challenge and continue to inspire us with their perseverance. 

To thank and care for them for their incredible service during this time, we have provided additional compensation and earning opportunities as well as extended Employee Assistance Programs offering counseling services through the end of the year at no cost to the team member. Ongoing, we offer paid time off and health benefits that many have, fortunately, been able to use for themselves​ and their families. 

Working Together

We are living in extraordinary times and our team members are reinforcing our ongoing commitment to keep themselves and our residents as safe as possible. At this time we are asking that you do not visit our community. We are currently restricting all visits from family and friends with very narrow exceptions. We understand that family is incredibly important, and we want to make sure those connections continue. We can help facilitate family-resident connections through phone calls, texts, emails or videoconferencing such as Zoom™ or Facetime™. Thank you for helping us help one another stay healthy—it is greatly appreciated.

We also wanted to share an update of our continued efforts to keep our residents, team members, care partners and families safe and healthy during the COVID-19 (Coronavirus) pandemic. 

Taking Care of One Another

Currently, we have no cases of COVID-19 in our community. We are committed to keeping you informed on our precautions to ensure residents and team members are cared for in a safe and healthy environment. The Centers for Disease Control and Prevention (CDC) has recommendations and prevention protocols that we have implemented to help reduce the potential of this virus entering our community including strict hand washing procedures, and in some circumstances, wearing gowns and gloves when interacting with residents who may be ill.

In addition, we are:

  • In close contact with the local and state health department and are following their guidance. 
  • Posting signs on our entryway doors to notify visitors that only those essential to the well-being of our residents may enter includingHospice, Home Health, and other health care providers. 
  • All essential visitors are required to wear personal protective equipment while in the community and may only interact with the resident they are seeing. 
  • Requiring all of our team members wear face coverings when at work; residents are also encouraged to wear face masks when receiving direct care or when in a common area.
  • Practicing physical distancing at all times except when providing or receiving direct care.
  • Continually re-educating our team members on best infection control practices in managing daily tasks throughout our community – i.e., handwashing, increasing the frequency of disinfecting all surfaces, tools and utensils, with particular attention on high-touch surfaces such as handrails.
  • Screening team members daily, upon arrival for work and at the end of their shift, for COVID-19 symptoms and directing any affected individual to stay home.
  • Keeping signage current regarding infection control protocol throughout the community.
  • Increasing the level of monitoring of each resident's health status. We take temperature and oxygen levels three times per day.
  • Working with healthcare partners and providers to address unique care needs and monitoring.
  • Suspending regular communal dining for the time being; delivering some meals to resident rooms for those that choose that option and serving meals in groups no larger than five seated within physical distancing protocol of six feet recommended by the Centers for Disease Control and Prevention (CDC).
  • Encouraging opportunities for residents to connect with families through video and other digital technologies.
  • Postponing large group activities and outings.
  • Providing regular updates to residents and families.


Moving Forward

We believe in the health and wellness benefits of living in community; socially, physically, and emotionally. We are accepting new residents! It would be our pleasure to orchestrate a virtual tour and a virtual evaluation for anyone interested in joining our community. We are here to support any future resident with their needs and desires and will conduct all necessary screening to protect our current and future residents’ health and well-being. Contact us to schedule your virtual tour.

We have partnered with VIKOR Scientific Labs to be able to conduct COVID-19 testing prior to move-in. Read more about the Emergency Use Approved Thermo kit and this testing process.

With this rapidly changing situation, we are continually monitoring communications from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and state departments of public health adjusting our operations as appropriate and/or mandated.

If you are feeling ill and are unsure if you have COVID-19, please visit the CDC's "What To Do if You Are Sick" website.

Please feel free to email us with any questions, concerns or feedback. We will also update information on this page as it changes. Thank you for placing your trust in us to care for your loved one. We are here for your loved ones. We are here for you.



2020 True North Living Magazines

Click below to view our virtual magazine! Includes informative articles, resident photos and fun games for all.

Q2 Village at Valley View True North Magazine



Help Us By Donating Home Made Reusable Gowns

So many families, friends, and the general public have asked us how they can help us. We have a real need for reusable isolation gowns. Do you, a friend, or family sew? We are currently accepting donations, and here is a link for an easy pattern to follow https://www.peekaboopatternshop.com/isolation-gown/! If you are interested in donating reusable isolation gowns to our community. You may drop them off at 1071 W. Jackson Rd. Ashland, OR 97520, or call Melissa Harris at 541.482.0888 or email mharris@villagevalleyview.com



Face Mask How-To's:

Read some tips in our latest flyer to be informed of the appropriate etiquette to wear a face mask to protect yourself and those around you.

Download HERE



Watch our latest virtual tour for Village at Valley View!



Village at Valley View is Hiring!



Want to Connect With One of Our Residents? Let's Video Chat!

With our current protection protocol in place to take care of your loved ones we want to support our residents in staying connected! Contact us at (541) 482-0888 and ask us how we can help you get connected and we will make it happen. Or email sayhello@villagevalleyview.com for more information. 

Download HERE



Keeping Our Residents and Team Members Safe with Sneezing Ettiquette!


All of our communities are screening Team Members and non-restricted visitors daily to make sure no illness enters our community.
• Fever • Chills
• Cough
• Body Aches
• Shortness of Breath
• Headache
We love our residents and we love our Care teams!

Download HERE



Protection at Village at Valley View from Covid-19

Dear Families and Friends,
As you all know, we are living in extraordinary times right now, with the current COVID19 environment. We are committed to protecting our residents and you too! Effective immediately, we are restricting all visits from family and friends with very narrow exceptions. We will facilitate family-resident connections through video conferencing, FaceTime, phone calls, text, and email.


Thank you for helping us help one another. Please feel free to call or text or email at any time (541) 482-0888 or sayhello@villagevalleyview.com. We will keep you updated as things unfold.

Download HERE



We're Hiring for Care Partners!

We're hiring! Village at Valley View has immediate openings for Care Partners Day and Night Shifts. Please view the flyer attached or contact us at 541.482.0888 or email sayhello@villagevalleyview.com for more information.

Download HERE



2019 True North Magazines

Click below to view our virtual magazine! Includes informative articles, resident photos and fun games for all.



Join Our Team!

Dear applicant, please download and fill out the following PDF application for consideration to become a member to our supportive team! 

Download New Employee Application HERE



We would love to hear from you!

Call today to learn more and join our family! We would love to schedule a tour with you!

Download HERE



Village at Valley View is here for you!

Caring for a loved one with memory loss changes your relationship. We are here to support you in their care. We are always ready to answer your questions, so call today! 541.482.0888 or email mharris@villagevalleyview.com

Download HERE



ARTICLE: Aging Happens: 'True North' heads to Village at Valley View

"Our approach and our programs were inspired by the care teams, families and elders who have been our muse and teachers over the last 20 years. We are continually evolving, learning, and seeking to be the best versions of ourselves that we can be..."

To read more about our elder directed, person-centered programs and why people choose Village at Valley View CLICK HERE 



True North Living Magazine

Announcing the release of the latest edition of our True North Living magazine: Quarterly installments of news, informative articles about aging, brain games, and seasonal recipes.

View it online now!

OR, email Melissa Harris at mharris@villagevalleyview.com to receive your personal copy right in your mailbox!